Error: Unexpected account status

bug

#1

Bug report

I have recently upgraded to macOS High Sierra. After the upgrade I have loaded up Inkdrop to see a red box in the bottom left hand corner that says “Error Unexpected account status”
I am not able to create any new notes and I cannot log out, to try and log back in again.

Info

  • Platform: macOS
  • Platform version: High Sierra 10.13.4
  • App Version: 3.20.0

Reproduce

Upgrade from Sierra to High Sierra
Load Inkdrop


#2

I have just loaded up the Inkdrop app on my Windows PC and it is also showing this error.


#3

Oops, I have made a little change regarding the authentication on the server today. It should be a cause of the problem.
Could you try again?


#4

Hello,

It looks like it is working for me again now.
Thanks for sorting that out.


#5

Hi Aiden,

Good to hear that!
Thank you for reporting.


#6

It has occured for me from today.
A Mac can’t sync, but another one can sync.

Platform: macOS
Platform version: High Sierra 10.13.5
App Version: 3.20.1

(Another mac is High Sierra 10.13.4, App version 3.20.1)


#7

Sorry, the server was slow due to the service growth. I’m upgrading the server now.


#8

The maintenance has been completed. Could you please try again?


#9

Sorry for my late reply.
Error no longer occurs.
Thank you!!